Popfly is redefining digital commerce through an innovative content platform that thrives on engagement, community, and exceptional experiences. Our mission is to reshape the interaction between brands, retailers, content creators, and users in the digital realm.
Job Responsibilities:As an Account Manager at Popfly, your role is instrumental in driving customer success and fostering new business growth. Responsibilities include:
- Customer Success: Build and nurture strong relationships with current clients, ensuring their needs are met and their expectations exceeded.
- Strategic Advising: Act as a trusted advisor, understanding clients' goals and aligning our platform's solutions to achieve their objectives.
- Solution Delivery: Collaborate with cross-functional teams to ensure seamless onboarding, training, and technical support for clients.
- New Business Development: Identify opportunities to expand existing accounts and contribute to new business acquisition efforts.
- Market Insight: Stay updated on industry trends, anticipating client needs, and proposing innovative solutions.
- Collaboration: Work closely with sales, marketing, and product teams to drive alignment and deliver exceptional value.
- Customer-Centric Mindset: A deep commitment to delivering excellent customer experiences and driving their success.
- Relationship Building: Exceptional interpersonal skills with the ability to build strong, long-lasting client relationships.
- Strategic Thinking: Ability to understand clients' strategic objectives and align them with our platform's offerings.
- Sales Acumen: Experience in identifying upsell and cross-sell opportunities to drive revenue growth.
- Effective Communication: Strong verbal and written communication skills to convey value propositions clearly.
- Adaptability: Quick learner who can adapt to changing client needs and industry trends.
- Competitive Compensation: Receive a competitive salary along with performance-based incentives.
- Career Growth: Access opportunities for professional growth within a forward-thinking organization.
- Dynamic Environment: Be part of a collaborative and innovative team dedicated to transforming digital commerce.
- Impactful Role: Play a key role in shaping the success of our clients and driving new business initiatives.
Compensation:The compensation for this role is in accordance with California state law, which requires that the salary range be provided to applicants. The annual salary range for this position is $60,000 to $85,000, commensurate with experience and qualifications. In addition to the base salary, we offer performance-based incentives and a comprehensive benefits package.
If you're an Account Manager who thrives on customer success, relationship building, and contributing to business growth, join us at Popfly. Apply now to make a meaningful impact on our journey to redefine digital commerce experiences.